FAQs

Follow the onboarding steps in the Range Analytics app. However, you must have staff permissions in your Shopify store, with the ability to "Manage and install apps and channels". That allows you to add, access, or delete apps and channels.

Shopify has a great guide here. Once those steps are complete, make sure to use the same Google account to connect the Range Analytics app. You will see more tiles populate once that sync is complete.

Universal Analytics is the older version of Google Analytics, while GA4 is the latest iteration. UA focuses on tracking sessions and page views, whereas GA4 emphasizes events and user behavior across platforms.

To begin migrating from UA to GA4, you'll need to create a new GA4 property in your Google Analytics account. The deadline for this is 07/01/2023.

While historical data cannot be directly transferred from UA to GA4, you can use data import and integration options to bring some of the historical data into GA4. However, it's important to note that the data models and metrics differ between the two versions, so direct data mapping may not be possible.

Simply navigate to settings, disconnect your Google Analytics account, and re-connect it selecting the GA4 property id. If you have successfully migrated over, you should be able to see your GA4 account when re-connecting.

Follow the onboarding steps in the Range Analytics app. However, you must have staff permissions in your Shopify store, with the ability to "Manage and install apps and channels". That allows you to add, access, or delete apps and channels.

If you click into any tile in your Range Analytics dashboard, you will see a description of those metrics and why they are important.

It depends on the data source, but we try to track as much REAL revenue as we can through every platform. The only one to keep an eye on is Facebook, as we are including 1-day view through purchases in that platform.

We built Range Analytics to empower businesses with the same knowledge and insights that we’ve used to generate over $1 billion in revenue for our partners. With Radar your KPIs and performance metrics are available 24/7 and always up-to-date. You'll receive actionable insights daily. You'll have powerful projections at the tap of a button. And you'll see all of your valuable information right in one view.

Sure! Send us a note at hello@range-digital.com.